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Tony Hsieh’s article Why I Sold Zappos reveals just a fraction of how much he has learned in guiding his company, Zappos, from near-bankruptcy to a recent acquisition by Amazon. I think I’d like to read his book, Delivering Happiness: A Path to Profits, Passion, and Purpose since I hope to run a business a decade from now. Check out this quote from the article, just mixed in with everything else:

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